ITRX | What We Do

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What We Do

Technical Support

Do you need assistance with your computers, printers, software, or network? Our team of highly skilled and experienced technicians are available for over-the-phone, remote, and in-person support to help you with any technical issues that may arise. We are available to aid in training staff and to recommend any upgrades or system enhancements that would help your business. We are constantly monitoring changes in the world of computing, looking for ways to enhance what we do, and applying that expertise to assist you. This ensures that you, and your business, benefit from the fast-moving world of information technology.

Maintenance Services

Looking for reliable and efficient IT maintenance? We are dedicated to keeping your systems running smoothly and efficiently, such as by scheduling hardware and software updates for appropriate times of day, so that you can focus on your business. Our maintenance program can be tailored to meet your needs and budget. This includes a monthly review of your IT equipment and systems at your site to ensure optimal performance and minimal risk of downtime that could negatively impact your business.

Network Design & Installation

Is your network in need of an upgrade? Our team uses the latest technology and best practices to design and install a network that meets your business goals and objectives on a range of budget options. Each new client relationship with a detailed interview — the first hour of consultation for new clients is absolutely free. This interview helps us determine your exact IT requirements for the network we design, and enables us to make solid recommendations on the computer equipment that best fits your needs. This may include servers, workstations, printers, online backup systems or cloud solutions, and smart phone support and integration.

Virtual Servers

Want to take control of your business applications? Our team can provide the server solutions you need to store and access your data and programs quickly and affordably, without the hassle of setup/installation fees. The virtual servers we provide are located in a 100% Canadian, world-class, regulatory-compliant datacentre featuring state-of-the art security to protect your valuable data, including redundant enterprise-class firewalls, multi-layered security mechanisms, monitoring, and video surveillance.

Online Backups

Does the fear of losing your data keep you up at night? We offer online backup solutions that provide automatic, continuous data protection, ensuring that your critical files and information are backed up and safe from unexpected disasters, so you can sleep a little better. Your online backup data is safely stored in a bank-grade encrypted format at a secured world-class datacentre located in Toronto, Ontario and is accessible to you, and only you, from anywhere, anytime, for restore purposes.

Email Hosting

Ready to step into the world of your very own email services? Our team can supply your business with email hosting that is secure and protected so that you can access your email, calendars, and contacts on the go, in the office, or wherever your business takes you. Each Microsoft Exchange mailbox is secured and protected, with included anti-virus, anti-spam and daily mailbox-level backups. Experience anywhere, anytime access to your email account, with Microsoft Outlook mobile email support, and a web-based Outlook Web Access email portal.